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Information on Withdrawals

Withdrawals at LuckyCasino are super fast and are usually processed within 5 minutes.

In rare cases, such as manual verification or if your bank or payment provider is having issues, things may take a little longer.

But don't worry, even in those situations, your withdrawal shouldn't take more than 24 hours!

Please Note:

The minimum withdrawal amount is $10,000 CLP per transaction.

The maximum withdrawal amount is $4,000,000 CLP per transaction.

Your withdrawal will automatically be sent to the account where your last deposit was made.


Your withdrawal may be declined for a few reasons:

Waging requirements: If your deposit hasn't been fully wagered yet, this can slow things down. You can check our article on wagering requirements [here].

Pending document verification: Sometimes we need to verify your identity, banking information, or responsible gaming limits. Make sure to check your email to see if we've sent you any requests.

Bank Limits: Some bank accounts have daily or monthly limits. If your withdrawal was declined, it's worth checking with your bank to see if you've hit those limits.

Note: If your withdrawal has been pending for more than 24 hours, or was declined, please feel free to reach out to our support team so we can look into it for you.

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